Workplace Conflict Management Course
Master workplace conflict management for HR professionals. Gain skills to diagnose root causes, mediate challenging discussions, create fair agreements, and measure outcomes using KPIs to enhance team collaboration, employee retention, and foster a positive work culture. This course equips you with essential tools for sustainable conflict resolution in dynamic teams.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This course equips you with practical strategies to identify conflicts, conduct effective mediation sessions, and handle tough dialogues confidently. You will master preparation techniques, emotion regulation, reframing issues, ensuring balanced input, and developing precise, time-limited agreements. Additionally, discover ways to track progress, involve managers ethically, and evaluate results to promote collaborative and healthier team environments.
Elevify Advantages
Develop Skills
- Practical mediation design: plan fast, safe, high-impact conflict sessions.
- Advanced facilitation: de-escalate tension with questions, reframing, and listening.
- Root cause diagnosis: quickly pinpoint systemic vs. interpersonal conflict drivers.
- Agreement crafting: write clear, behavioral, time-bound workplace resolutions.
- Impact tracking: monitor agreements with KPIs, surveys, and structured check-ins.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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