Managing Team Conflict Course
This course provides essential skills for managing conflicts in tech teams, focusing on diagnosis, facilitation, and intervention strategies to improve collaboration and team health.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
The Managing Team Conflict Course equips you with practical tools to swiftly diagnose conflicts in cross-functional tech teams, conduct confidential interviews and surveys, and analyse qualitative data. Learn established models for mediation, negotiation, and coaching, plan effective high-conflict meetings, and develop targeted 4–6 week interventions that enhance collaboration, retention, and long-term team health.
Elevify Advantages
Develop Skills
- Diagnose tech team conflicts: quickly identify root causes and their impact on delivery.
- Conduct HR-safe intakes: design interviews, surveys, and listening sessions promptly.
- Facilitate challenging meetings: establish ground rules, guide decisions, and gain buy-in.
- Apply conflict models: NVC, mediation, and coaching for swift, fair resolutions.
- Design short interventions: 4–6 week plans to stabilise and fortify teams.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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