Managing Emotions at Work Course
This course equips HR professionals with emotional intelligence skills to remain composed under pressure, manage irate stakeholders, establish boundaries, and engage empathetically. Participants gain practical scripts, stress-relief techniques, and a personalised action plan addressing authentic HR scenarios, fostering sustained confident performance daily.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Gain practical strategies to maintain composure, focus, and effectiveness amid workplace pressures. Master emotional intelligence frameworks, rapid self-regulation techniques, stress-relief practices, and structured scripts for challenging dialogues. Develop a customised personal action plan, monitor advancement via measurable indicators, and cultivate enduring habits for balanced, assured daily performance.
Elevify Advantages
Develop Skills
- Emotional self-regulation: quick grounding, reframing, and breathing techniques in the workplace.
- Empathic communication: active listening, de-escalation, and clear feedback delivery.
- Stress management routines: micro-breaks, posture adjustments, and daily resets.
- Conflict resolution scripts: composed phrasing for difficult stakeholders and emails.
- Personal emotional intelligence plan: custom triggers, habits, and progress metrics.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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