Handling Workplace Conflicts Course
Gain essential HR skills for resolving workplace conflicts. Learn to dissect disputes, facilitate impartial sessions, execute efficient mediations, handle legal and reputational threats, and craft follow-up plans that rebuild trust, strengthen teams, and elevate performance across the organisation.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Acquire practical strategies to identify conflict origins, evaluate team dynamics, and mitigate legal and reputational risks. Master preparing case details, facilitating empathetic individual discussions, guiding structured group mediations, and developing actionable plans with follow-up measures and communication tactics to rebuild teamwork and safeguard organisational success.
Elevify Advantages
Develop Skills
- Diagnose conflicts effectively: pinpoint root causes and HR risks swiftly.
- Conduct impartial one-on-one discussions: inquire, listen actively, and record empathetically.
- Facilitate targeted mediations: establish rules, ease tensions, and finalise agreements promptly.
- Develop robust action plans: include 4-week monitoring, metrics, and responsibility measures.
- Utilise NVC and interest-based methods: settle issues equitably and in compliance with laws.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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