Workplace Empathy Course
This course provides essential skills for building empathetic workplaces through training design, empathetic communication, impact measurement, practical facilitation, and ongoing support mechanisms.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
The Workplace Empathy Course equips you with practical tools to foster respectful, psychologically safe teams. Master core empathy frameworks, active listening, and feedback methods suitable for both face-to-face and remote environments. Create inclusive training sessions, role-playing exercises, and job aids, then evaluate their effectiveness using defined KPIs, surveys, and follow-up strategies to minimise conflicts, enhance wellbeing, and promote lasting behavioural changes throughout your organisation.
Elevify Advantages
Develop Skills
- Design empathy trainings: quick, scenario-based sessions tailored for tech and hybrid teams.
- Lead empathetic conversations: deliver feedback, de-escalate situations, and handle challenging one-on-ones with confidence.
- Leverage data to demonstrate impact: key empathy performance indicators, surveys, and relevant HR metrics.
- Facilitate safe practice: conduct role plays, simulations, and inclusive group activities.
- Establish ongoing support: implement reminders, manager check-ins, and peer networks to sustain empathy.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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