Coaching Employees Through Difficult Situations Course
This course provides essential skills for coaching employees through challenges, including conflict management, feedback techniques, and performance improvement strategies to drive positive change.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Coaching Employees Through Difficult Situations Course equips you with practical tools to manage conflict, resistance, and performance dips confidently. Master proven coaching and feedback models, structure one-on-one and joint discussions, develop ethical action plans, document fairly, and utilise ready-made templates, scripts, and checklists to foster measurable, lasting behaviour change in just a few targeted sessions.
Elevify Advantages
Develop Skills
- Empathy-based coaching: apply GROW, SBI, and DESC in quick, focused HR discussions.
- Difficult talks mastery: structure 1:1 sessions, set goals, and maintain firm boundaries.
- Conflict mediation: facilitate safe joint meetings that de-escalate and restore trust.
- Action planning: create 4–6 week SMART plans, monitor progress, and sustain improvements.
- HR-ready documentation: utilise templates, scripts, and logs for fair, clear records.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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