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Basic Conflict Resolution Skills Course

Basic Conflict Resolution Skills Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Acquire practical strategies in this course to manage daily conflicts effectively. Master techniques like precise questioning, impartial phrasing, attentive listening, interpreting body language, and delivering constructive feedback. Learn to plan productive sessions, establish team guidelines, record concerns, monitor pacts, regulate personal responses, and facilitate organised discussions for equitable, enduring outcomes.

Elevify Advantages

Develop Skills

  • Spot conflict origins, trends, and intensification swiftly in professional settings.
  • Conduct targeted one-on-one and group mediation sessions for prompt resolutions.
  • Employ calming dialogue with neutral terms, empathetic hearing, and personal statements.
  • Structure impactful HR discussions with clear plans, rules, and action steps to avert disputes.
  • Maintain precise records of events, deals, and obligations professionally.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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