4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
The Collections Course equips you with practical tools to grasp arrears, develop smart segments, and devise targeted contact strategies that enhance cure rates and cash recovery. You will learn to monitor key KPIs, build effective dashboards, fine-tune channel combinations and timing, and roll out compliant scripts, playbooks, and controls, enabling you to track performance and make swift, data-informed decisions.
Elevify Advantages
Develop Skills
- Collections KPIs mastery: track cure, roll, and recovery for fast decisions.
- Segmentation design: build 3–5 actionable arrears segments that boost ROI.
- Contact strategy: craft omnichannel cadences that lift right-party contact.
- Portfolio diagnostics: read delinquency data and explain risk in minutes.
- Implementation control: deploy playbooks, dashboards, and compliance checks.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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