Problem Solving Skills Course
This course equips participants with essential problem-solving techniques to address business challenges, focusing on revenue and client issues through data-driven analysis and actionable planning.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
The Problem Solving Skills Course teaches you how to quickly spot revenue drops and client losses, pinpoint internal and external root causes, and convert data into straightforward decisions. Pick up practical tools for collecting evidence, setting priorities, and crafting 90-day action plans, then create targeted initiatives to boost sales performance, service standards, client loyalty, and team morale with results you can measure and track.
Elevify Advantages
Develop Skills
- Diagnose revenue decline: quickly read B2B metrics, churn rates, and pipeline indicators.
- Perform root cause analysis: apply 5 Whys, ISSUE trees, and client feedback.
- Design quick-win solutions: stabilise revenue, renewals, and client satisfaction.
- Build 90-day action plans: establish priorities, assign owners, set milestones, and define KPIs.
- Optimise sales and delivery: refine pipeline management, pricing, SLAs, and account recovery.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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