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Collections Department Management Course

Collections Department Management Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This course equips you with practical strategies to minimise overdue receivables, enhance credit policies, and boost cash flow. Master credit risk assessment, client segmentation, risk-based playbook development, and KPI tracking including DSO and recovery rates. Utilise ready-to-implement workflows, scripts, and policy templates to optimise collections processes, mitigate disputes, and drive sustainable business growth.

Elevify Advantages

Develop Skills

  • Design credit policies with limits, terms, and collateral to safeguard cash flow.
  • Develop risk-based collection playbooks including actions, escalation rules, and timelines.
  • Analyse accounts receivable and credit risk by segmenting clients, setting exposure limits, and creating watchlists.
  • Optimise collections workflows covering roles, dispute management, and system integrations.
  • Monitor key collections KPIs such as DSO and recovery rates, enhancing performance through rapid testing.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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