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IVR and Telephone Voice-Over Course

IVR and Telephone Voice-Over Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This IVR and Telephone Voice-over Course teaches you how to create clear banking menus, write concise prompts, and adapt language for diverse callers. Learn IVR architecture, caller flows, privacy and accessibility guidelines, plus tone, pacing, and emphasis for trust and clarity. Develop an efficient recording, editing, testing, and delivery workflow so your phone systems sound polished, compliant, and easy to use.

Elevify Advantages

Develop Skills

  • IVR script writing: craft clear, concise banking menus that callers follow quickly.
  • Vocal delivery for IVR: control tone, pacing, and emphasis for trusted bank prompts.
  • Studio-ready recording: capture clean, consistent IVR audio from any professional setup.
  • Audio editing for telephony: de-ess, compress, and normalize prompts for clarity.
  • IVR QA and handoff: test flows, document files, and deliver client-ready packages.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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