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CX Design Course

CX Design Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

The CX Design Course equips you with practical tools to create clear, effective customer experiences for digital savings products. Learn quick research methods, persona overviews, and journey mapping for onboarding, support, and engagement. Develop solid value propositions, establish UX principles, design detailed flows and microcopy, and define metrics to validate, optimise, and confidently launch better experiences.

Elevify Advantages

Develop Skills

  • CX personas & needs: turn goals and pains into sharp, design-ready user profiles.
  • Problem framing: write crisp value props that align user needs with business impact.
  • Metrics & validation: define KPIs and run quick tests to prove CX outcomes fast.
  • Journey mapping: design end-to-end savings flows across app, email, and support.
  • Interaction flows: craft clear paths and microcopy for creating and managing goals.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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