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Customer Loyalty & Retention Course

Customer Loyalty & Retention Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This course equips you to convert initial beauty shoppers into loyal patrons via targeted personalisation, attractive loyalty perks, and discount-free motivators. Master the 0-180 day customer path, manage email, SMS, and website campaigns, create cost-effective loyalty schemes, evaluate vital retention indicators, and roll out a 90-day strategy to enhance repeat buys and lifetime value.

Elevify Advantages

Develop Skills

  • Design effective loyalty programmes with tiers, rewards, and rules to drive repeat business.
  • Personalise customer offers leveraging purchase history for product recommendations and sampling.
  • Map comprehensive 0-180 day retention journeys with strategic touchpoints to encourage repurchases.
  • Conduct retention analytics tracking cohorts, lifetime value, churn rates, and campaign results.
  • Implement rapid A/B tests on subject lines, rewards, and timing to achieve quick performance gains.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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