4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This Account Management Course equips you with practical tools to boost retention, expansion, and revenue growth for complex SaaS accounts. Learn to craft effective QBRs, promote AI analytics add-ons, develop stakeholder maps, and handle renewals confidently. Acquire ready-to-use playbooks for pricing, negotiation, risk management, and ongoing improvement, ensuring every interaction is strategic and measurable.
Elevify Advantages
Develop Skills
- AI expansion strategy: craft high-impact add-on offers for marketing accounts.
- QBR mastery: conduct data-driven reviews that uncover risks and upsell opportunities quickly.
- Renewal negotiation: defend value, manage procurement resistance, and clinch renewals.
- Stakeholder mapping: align CMOs, CFOs, Sales, and CS teams towards common growth objectives.
- Account health analytics: monitor KPIs, detect churn indicators, and optimise playbooks.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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