Moderation Course
This course equips communication professionals with essential modern moderation skills. Participants learn to create clear guidelines, manage crises, combat spam and abuse, utilise moderation tools proficiently, and deliver fair, transparent decisions that foster safe and vibrant online communities. Ideal for building trust and engagement in digital spaces.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Gain practical skills to craft clear community guidelines, evaluate incidents using consistent methods, and enforce fair actions. Master handling harassment, hate speech, spam, and self-harm content, leverage moderation tools and metrics, process appeals effectively, share transparent decisions, and safeguard user safety alongside your mental well-being to boost community trust.
Elevify Advantages
Develop Skills
- Design clear community rules: develop fair, enforceable, and brand-aligned policies.
- Make swift moderation decisions: prioritise incidents based on context, impact, and risk.
- Utilise professional moderation tools: effectively manage queues, dashboards, metrics, and automation.
- Handle crises and self-harm content: apply trauma-informed, safe response protocols.
- Communicate difficult decisions: convey actions clearly, impartially, and consistently.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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