Internal and External Communication Course
Gain expertise in internal and external communications for critical scenarios. Master crafting clear messages, executing crisis responses, and providing stakeholder updates that safeguard trust, bolster teams, and enhance your organisation's reputation across healthcare and other sectors. This course equips you with essential skills for high-stakes communication challenges.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Acquire practical tools to manage high-stress healthcare software outages with clear, confident communication. Rapidly assess incidents, align leadership, and deliver precise updates to media, clients, and staff. Develop reusable templates, streamline approval processes, and foster enduring trust via transparent, consistent messaging strategies.
Elevify Advantages
Develop Skills
- Craft rapid, clear crisis messages for media, clients, and regulators.
- Design reassuring internal emails, scripts, and manager briefings.
- Tailor tone and format for social media, email, and executive updates.
- Simplify healthcare outage explanations while adhering to HIPAA and legal constraints.
- Develop post-incident reports, apologies, and strategies for reputation restoration.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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