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Effective Communication Skills Course

Effective Communication Skills Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

The Effective Communication Skills Course equips you with practical tools to manage tough conversations, minimise conflict, and foster trust swiftly. Master active listening, neutral framing, and effective questioning, then use ready-to-go scripts for feedback, de-escalation, and follow-up. Concise, targeted lessons enable you to establish clear agreements, monitor progress, and enhance enduring professional relationships.

Elevify Advantages

Develop Skills

  • Active listening mastery: implement evidence-based practices in everyday one-on-ones.
  • Neutral message design: articulate goals clearly and minimise blame in challenging discussions.
  • Conflict analysis tools: quickly identify interests, stakeholders, and team dynamics.
  • De-escalation scripts: address defensiveness and guide conversations towards resolutions.
  • Constructive feedback delivery: apply SBIR to provide clear, respectful evaluations.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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