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Active Listening Techniques Course

Active Listening Techniques Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

The Active Listening Techniques Course equips you with practical tools to manage tense conversations with composure and clarity. Learn to de-escalate intense emotions, employ structured questioning, and verify understanding using clear scripts. Develop confident action plans, establish follow-up steps, and uphold psychological safety while safeguarding your own energy via reflection, preparation, and continuous skill practice.

Elevify Advantages

Develop Skills

  • De-escalation listening: calm intense emotions using pacing, silence, and empathy.
  • Structured dialogues: apply proven scripts to initiate, steer, and conclude challenging discussions.
  • Action-plan clarity: convert needs into specific steps, assignees, and timelines swiftly.
  • Advanced reflective listening: mirror, label, and reframe complex emotions promptly.
  • Role-specific communication: adjust tone for customers, teams, and coaching clients.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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