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Telemarketing Specialist Course
Improve your telemarketing skills with our Telemarketing Specialist Course, designed for call centre professionals looking to get ahead. Learn effective communication techniques, persuasive strategies, and active listening to build a good relationship and understand customer needs. Learn how to handle objections, finalise sales, and build long-term relationships. Through practice and feedback, improve your approach and set personal development goals. Gain product knowledge and offer convincing solutions to achieve success.
- Master sales closing: Use effective statements to confidently finalise deals.
- Enhance communication: Develop persuasive and active listening skills.
- Understand customer needs: Identify issues and offer tailored solutions.
- Handle objections: Turn challenges into opportunities using clever techniques.
- Build rapport: Build long-term relationships through understanding and trust.

flexible workload from 4 to 360h
certificate recognized by the MEC
What will I learn?
Improve your telemarketing skills with our Telemarketing Specialist Course, designed for call centre professionals looking to get ahead. Learn effective communication techniques, persuasive strategies, and active listening to build a good relationship and understand customer needs. Learn how to handle objections, finalise sales, and build long-term relationships. Through practice and feedback, improve your approach and set personal development goals. Gain product knowledge and offer convincing solutions to achieve success.
Elevify advantages
Develop skills
- Master sales closing: Use effective statements to confidently finalise deals.
- Enhance communication: Develop persuasive and active listening skills.
- Understand customer needs: Identify issues and offer tailored solutions.
- Handle objections: Turn challenges into opportunities using clever techniques.
- Build rapport: Build long-term relationships through understanding and trust.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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