Free course
US$0.00
Premium course
US$30.90
Social Media Customer Service Manager Course
Advance your call centre career with our Social Media Customer Service Manager Course. Become a pro at engaging customers on Facebook, Instagram, and Twitter. Learn how to analyse interactions, create understanding and helpful responses, and keep a professional attitude. Improve your abilities in managing the brand's image, dealing with tough situations, and fixing problems. Build trust, keep customers coming back, and make them happier. This short, top-notch course is made for busy professionals who want learning that's practical and makes a real difference.
- Get expert at using social media platforms for great customer service.
- Analyse customer feedback to make interactions even better.
- Create caring, clear, and to-the-point responses.
- Manage the brand's image and handle problems on social media.
- Develop and put in place effective ways to solve problems.

flexible workload from 4 to 360h
certificate recognized by the MEC
What will I learn?
Advance your call centre career with our Social Media Customer Service Manager Course. Become a pro at engaging customers on Facebook, Instagram, and Twitter. Learn how to analyse interactions, create understanding and helpful responses, and keep a professional attitude. Improve your abilities in managing the brand's image, dealing with tough situations, and fixing problems. Build trust, keep customers coming back, and make them happier. This short, top-notch course is made for busy professionals who want learning that's practical and makes a real difference.
Elevify advantages
Develop skills
- Get expert at using social media platforms for great customer service.
- Analyse customer feedback to make interactions even better.
- Create caring, clear, and to-the-point responses.
- Manage the brand's image and handle problems on social media.
- Develop and put in place effective ways to solve problems.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course