Boarding Course
Master boarding operations with this Boarding Course for General Services pros. Learn clear announcements, fast problem-solving, safety and carry-on rules, and conflict resolution to keep flights on time and passengers informed, calm, and supported.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Boarding Course gives you practical tools to run smooth, safe, and efficient boarding every time. Learn to craft clear announcements, manage delays, coordinate with crews, and solve operational problems under pressure. Build skills in conflict resolution, special assistance, safety briefings, carry-on control, and accurate reporting so you can keep passengers informed, calm, and ready to depart on time.
Elevify advantages
Develop skills
- Clear PA announcements: craft plain-English messages for any disruption.
- Fast boarding plans: organize mixed passengers and recover time safely.
- Conflict resolution at the gate: defuse tension and restore cooperation quickly.
- Special assistance handling: support PRM, elderly, and families with dignity.
- Safety-first gate operations: enforce carry-on and priority rules with confidence.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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