Free course
$0.00
Premium course
$30.90
Speech Analytics Technician Course
I-angat ang iyong career sa call center sa pamamagitan ng aming Speech Analytics Technician Course. Pag-aralan ang data preparation, cleaning, at collection techniques para gawing actionable insights ang raw call data. Matuto kung paano gamitin ang cutting-edge speech analytics tools para sa transcription, sentiment analysis, at trend identification. Develope ang skills sa paggawa ng report at presentation, na nagbibigay ng malinaw na insights at recommendations. Pagbutihin ang call center operations sa pamamagitan ng technology improvements at process optimization. Sumali na ngayon para maging isang indispensable asset sa industriya ng call center.
- Master data cleaning: Alisin ang irrelevant na impormasyon at i-handle nang mahusay ang missing values.
- Create insightful reports: Bumuo ng malinaw na reports at i-present ang actionable insights.
- Analyze call center trends: Tukuyin ang peak times at i-correlate ang satisfaction scores.
- Utilize speech analytics tools: I-transcribe ang audio at magsagawa ng sentiment analysis.
- Generate actionable insights: Mag-recommend ng training at magmungkahi ng process improvements.

flexible workload of 4 to 360h
certificate recognized by the MEC
What will I learn?
I-angat ang iyong career sa call center sa pamamagitan ng aming Speech Analytics Technician Course. Pag-aralan ang data preparation, cleaning, at collection techniques para gawing actionable insights ang raw call data. Matuto kung paano gamitin ang cutting-edge speech analytics tools para sa transcription, sentiment analysis, at trend identification. Develope ang skills sa paggawa ng report at presentation, na nagbibigay ng malinaw na insights at recommendations. Pagbutihin ang call center operations sa pamamagitan ng technology improvements at process optimization. Sumali na ngayon para maging isang indispensable asset sa industriya ng call center.
Elevify advantages
Develop skills
- Master data cleaning: Alisin ang irrelevant na impormasyon at i-handle nang mahusay ang missing values.
- Create insightful reports: Bumuo ng malinaw na reports at i-present ang actionable insights.
- Analyze call center trends: Tukuyin ang peak times at i-correlate ang satisfaction scores.
- Utilize speech analytics tools: I-transcribe ang audio at magsagawa ng sentiment analysis.
- Generate actionable insights: Mag-recommend ng training at magmungkahi ng process improvements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the course duration?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course