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Customer Service via WhatsApp Course

Customer Service via WhatsApp Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

The Customer Service Via Whatsapp Course shows you how to handle chats quickly, clearly, and professionally. Learn WhatsApp features, chat etiquette, and concise writing, plus de-escalation, active listening in text, and structured templates. Practice technical troubleshooting, order and returns handling, privacy-safe verification, and organized multitasking so you resolve issues faster and boost customer satisfaction in every conversation.

Elevify advantages

Develop skills

  • WhatsApp support mastery: handle chats fast with pro call center techniques.
  • De-escalation via text: calm angry customers quickly with proven scripts.
  • Tech troubleshooting basics: guide device fixes step-by-step in WhatsApp.
  • Order and returns handling: resolve delivery, RMA, and refund issues in chat.
  • Data-safe messaging: verify identity and protect customer info in every chat.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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