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Telemarketing Operator Course

Telemarketing Operator Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

The Telemarketing Operator Course builds practical skills to handle inbound complaints, troubleshoot slow internet, and explain solutions clearly while setting realistic expectations. Learn to de-escalate emotional calls, use active listening, and manage time without losing satisfaction. Improve sales results with targeted scripts, objection handling, and consultative offers, while using QA tools and self-evaluation to track performance and grow fast.

Elevify advantages

Develop skills

  • Complaint call mastery: diagnose issues fast and explain clear next steps.
  • Emotional intelligence on calls: de-escalate, listen deeply, and stay in control.
  • High-impact phone sales: discover needs, handle objections, and close with ease.
  • Offer presentation skills: position plans, pricing, and upsells for quick wins.
  • QA and self-review: use call checklists and metrics to improve every shift.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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