CRM for Telemarketing Course
Master CRM for telemarketing and boost call center results. Learn to clean and segment leads, plan daily call queues, log calls efficiently, automate follow-ups, and build dashboards that increase contact rates, conversions, and team performance.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The CRM for Telemarketing Course shows you how to import, clean, and structure lead data, build smart segments, and plan efficient daily call queues. Learn to log calls in real time, use tags, statuses, and workflows, and automate follow-ups. You also create clear reports and dashboards so you can track KPIs, refine scripts, and steadily boost conversion and productivity in a focused, practical way.
Elevify advantages
Develop skills
- Lead segmentation mastery: build smart call queues that boost conversions fast.
- CRM data hygiene: import, cleanse, and structure lead lists for clean dialing.
- Call logging pro: track outcomes, notes, and follow-ups directly inside your CRM.
- Outcome workflows: use tags, statuses, and automations to drive next best action.
- Telemarketing analytics: read CRM dashboards and KPIs to sharpen daily performance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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