Remote Monitoring Agent Course
Master CCTV control room skills, behavioral detection, and incident response with the Remote Monitoring Agent Course. Learn to spot threats, coordinate guards, document events, and protect high-value retail sites with professional private security standards.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Remote Monitoring Agent Course gives you practical skills to manage CCTV systems, detect suspicious behavior in retail environments, and respond effectively to incidents. Learn PTZ control, shift start procedures, multitasking tools, triage methods, and clear reporting techniques so you can maintain strong situational awareness, support fast interventions, and deliver reliable, well-documented results every shift.
Elevify advantages
Develop skills
- Retail threat detection: spot shoplifting, casing, and pre-incident behavior fast.
- CCTV mastery: operate PTZ, VMS tools, and layouts for sharp remote coverage.
- Rapid incident response: direct guards, escalate correctly, and protect evidence.
- Pro reporting: write clear, legal-safe logs, radio calls, and end-of-shift reports.
- Shift-ready workflow: start, prioritize, and multitask multiple cameras with control.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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