PST Course
PST Course gives public management professionals practical tools to design training, improve municipal services, build partnerships, and track impact—turning governance goals into measurable results for citizens and frontline teams.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The PST Course gives you a clear, step-by-step approach to designing and implementing effective training for better local services. Learn to build competency-based curricula, set SMART objectives, run solid needs assessments, and plan budgets and partnerships. Explore practical modules, modern learning methods, and simple monitoring tools that connect training to measurable improvements in service quality and citizen satisfaction.
Elevify advantages
Develop skills
- PST program design: build competency-based curricula for municipal staff fast.
- Training needs analysis: diagnose service gaps with data and field tools.
- Implementation planning: budget, govern, and scale PST with strong partners.
- Adult learning methods: design practical modules, ToT, and blended delivery.
- PST impact evaluation: track KPIs and prove governance and service gains.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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