Management and Oversight of Administrative Contracts Course
Master the management and oversight of administrative contracts in public management. Learn to set KPIs, manage risk, handle complaints, ensure compliance, and drive continuous improvement for transparent, efficient public services.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Management and Oversight of Administrative Contracts Course gives you practical tools to control service contracts with confidence. Learn to interpret contract terms, define KPIs and service levels, and design monitoring routines with clear reports and audit trails. Strengthen risk management, legal alignment, and governance structures while improving feedback, complaint handling, and continuous performance improvement for reliable, cost-effective services.
Elevify advantages
Develop skills
- Contract analysis: quickly interpret scope, KPIs, and public value goals.
- Risk control: spot legal, financial, and operational risks and act fast.
- Performance oversight: run inspections, track KPIs, and enforce service levels.
- Compliance management: apply procurement rules, changes, and documentation.
- Citizen-focused monitoring: collect feedback, handle complaints, improve services.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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