Veterinary Secretary Training
Master Veterinary Secretary skills: manage bookings, triage urgent cases, coordinate vets and staff, handle client communication, and keep accurate medical records using clinic software to boost efficiency, patient care, and client satisfaction.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Boost your front-desk skills with focused training in appointment types, smart scheduling, and time allocation to reduce wait times and overload. Learn clear booking rules, conflict resolution, and room and staff planning, plus accurate documentation, SOAP integration, and record updates. Master clinic software, KPIs, and confident phone and email communication so every client visit runs smoothly from first contact to final billing.
Elevify advantages
Develop skills
- Smart appointment scheduling: prevent double-booking and clinic overload.
- Veterinary reception mastery: handle calls, triage, and client check-in smoothly.
- Accurate medical recordkeeping: update SOAP notes, billing, and follow-ups fast.
- Practice software proficiency: manage scheduling, invoicing, and patient data.
- Evidence-based scheduling: use KPIs to refine wait times and appointment mix.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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