Patient Communication Skills Course
Build confident, compassionate patient communication skills for difficult conversations, bad news, and end-of-life care. Learn practical scripts, de-escalation, family meetings, and self-care tools tailored for healthcare professionals.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Patient Communication Skills Course helps you handle difficult conversations with clarity and confidence. Learn plain language, empathic responses, and de-escalation strategies, plus how to share bad news using proven frameworks like SPIKES. Practice realistic scripts, family meetings, and follow-up planning while also building self-care habits to reduce burnout and strengthen collaboration across your team.
Elevify advantages
Develop skills
- Master difficult talks: use SPIKES, tone, and body language with confidence.
- Explain diagnoses clearly: use plain language, teach-back, and avoid jargon.
- De-escalate emotions fast: handle anger, denial, and fears with empathic tools.
- Lead family meetings: align wishes, discuss DNR, and document shared decisions.
- Protect yourself and your team: quick debrief, burnout warning signs, and support.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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