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Hotel Receptionist Training

Hotel Receptionist Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Boost your front desk skills with a focused, practical course that covers check-in and check-out steps, reservation handling, upgrades, and overbooking solutions. Learn clear guest communication, complaint resolution, and service recovery, plus billing, payments, and corporate folios. Strengthen time management, multitasking, and professional conduct while mastering PMS entries, shift handovers, and coordination with key hotel departments.

Elevify advantages

Develop skills

  • Reservation mastery: handle overbooking, upgrades, and walk-ins with confidence.
  • Front desk excellence: run check-in, check-out, and room assignment like a pro.
  • Hotel billing skills: process payments, folios, refunds, and audits accurately.
  • Service recovery tactics: resolve complaints, noise issues, and tough guests fast.
  • Pro communication: coordinate with teams, log incidents, and manage busy shifts.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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