Head Waiter Training
Master head waiter skills for bar and restaurant success. Learn crisis management, team leadership, guest recovery, and service flow tactics to handle peak pressure, protect the guest experience, and keep operations running smoothly every shift.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Head Waiter Training is a focused, practical course that builds real leadership, crisis management, and guest recovery skills. Learn to run smooth dining room operations, coordinate with kitchen and bar, manage staff shortages, resolve complaints, and maintain morale. Use ready-to-go scripts, checklists, and templates to improve service flow, protect the guest experience, and deliver consistent, high-level results every shift.
Elevify advantages
Develop skills
- Crisis management: handle equipment failures and service issues in real time.
- Team leadership: run briefings, coach servers, and keep morale high under pressure.
- Dining room control: balance sections, manage reservations, and optimize table turns.
- Kitchen-bar coordination: pace tickets, manage delays, and protect guest experience.
- Guest recovery: resolve complaints fast, apply comps, and rebuild loyalty.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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