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Network Outage Troubleshooting Course

Network Outage Troubleshooting Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

The Network Outage Troubleshooting Course gives you a fast, practical workflow to restore service quickly and confidently. Learn how to interpret NOC alarms, use OTDRs, power meters, and copper testers, isolate CPE and wiring faults, verify fiber and xDSL links, coordinate repairs, document findings, and apply preventive measures so future incidents are shorter, less frequent, and easier to resolve.

Elevify advantages

Develop skills

  • Rapid outage triage: quickly assess incidents and coordinate with NOC teams.
  • CPE and wiring diagnostics: pinpoint ONT, modem, and in-home cabling faults fast.
  • FTTH/xDSL field testing: use OTDR, meters, and loop tests to locate plant issues.
  • Root cause analysis: identify fiber, copper, power, and routing faults with evidence.
  • End-to-end restoration: verify repairs, document RCA, and prevent repeat outages.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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