Learning VoIP and Unified Communications Course
Master VoIP and Unified Communications for modern telecom. Learn PBX/UC platform selection, SIP trunks, numbering plans, QoS, security, SBCs, and deployment checklists to design, implement, and troubleshoot reliable enterprise voice solutions.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Master the essentials of VoIP and Unified Communications with a focused, practical course that takes you from planning and sizing through platform selection, numbering plans, and secure call flows. Learn to design resilient architectures, configure QoS and security, automate provisioning, and follow proven deployment and testing checklists so you can deliver reliable, high-quality voice services with confidence.
Elevify advantages
Develop skills
- Design VoIP/UC architectures: choose PBX, trunks, SBCs, and endpoints fast.
- Plan VoIP capacity: size trunks, bandwidth, codecs, and multi-site numbering.
- Secure voice networks: apply VPN, TLS/SRTP, SBC, and firewall best practices.
- Deploy and provision quickly: automate endpoints, trunks, backups, and updates.
- Troubleshoot SIP/RTP: use Wireshark, sngrep, and logs to fix call issues fast.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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