CRM Maintenance and Administration Course
Master every aspect of CRM administration, from user management and data modeling to automation and system governance. This course gives you the hands-on skills to configure, maintain, and scale a CRM platform that your entire organization can rely on. Whether you're stepping into an admin role or leveling up your current skills, this is the training that gets you there.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
You will learn how to manage users, control data access, and customize the data model to fit real business requirements. The course covers declarative automation tools, including flows and approval processes, so you can eliminate repetitive manual work. You will build reports and dashboards that give stakeholders the insights they need. You will also learn how to maintain system health, manage storage, and deploy changes safely across environments. Advanced topics include integration configuration, AI feature governance, data privacy compliance, and building a CRM governance framework that scales with your organization.
Elevify advantages
Develop skills
- User Access Control: Configure profiles, permission sets, and role hierarchies to enforce secure access.
- Automation Configuration: Build record-triggered flows and approval processes to eliminate manual tasks.
- Data Quality Management: Design validation rules and duplicate controls to maintain clean, trustworthy records.
- Reporting and Dashboards: Create targeted reports and visual dashboards that deliver actionable business insights.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the course duration?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course