AI Automation Course
Master AI automation for customer email-to-CRM workflows. Design AI agents, integrate RPA tools, reduce manual work, cut handling time, and boost data accuracy with robust monitoring, governance, and human-in-the-loop safeguards.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The AI Automation Course shows you how to map manual email-to-ticket workflows, uncover bottlenecks, and decide what to automate for maximum impact. You will design robust AI and RPA flows, define data models, and build human-in-the-loop reviews. Learn to select tools, manage security, monitor performance, and track KPIs so your automated customer support pipeline stays accurate, compliant, and easy to maintain.
Elevify advantages
Develop skills
- Design AI-RPA workflows: map email-to-CRM flows with clear human handoffs.
- Build robust prompts: craft, validate, and monitor LLM agents for ticket automation.
- Integrate tools fast: connect LLMs, RPA, and CRMs with secure APIs and logging.
- Operationalize safely: track KPIs, manage risks, and govern AI automations.
- Analyze processes: quantify pain points and define high-ROI automation scope.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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