Receptionist & Concierge Course
Master front-desk communication, visitor access control, package handling, and suspicious item response. This Receptionist & Concierge Course builds the professional systems, composure, and recordkeeping skills every Secretariat role needs.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This short, practical Receptionist & Concierge Course builds strong front-desk communication, visitor registration, and access control skills while reinforcing safety and professionalism. Learn clear greeting scripts, de-escalation language, multitasking strategies, and time management. Master package handling, digital and paper logging, chain-of-custody, and suspicious item response to keep people, property, and information secure every day.
Elevify advantages
Develop skills
- Front-desk communication mastery: greet, de-escalate, and guide visitors fast.
- Visitor access control: verify IDs, issue badges, and follow security rules.
- Package handling & chain-of-custody: log, store, and release items securely.
- Reception time management: triage tasks, multitask smartly, and stay composed.
- Incident response basics: spot suspicious items, act safely, and document clearly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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