flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course gives you a clear, step-by-step approach to greeting shoppers, asking the right questions, and guiding fitting room experiences that lead to confident buying decisions. Learn practical scripts for recommendations, handling price objections, closing with ease, and managing difficult situations, plus role-play, metrics, and a two-week action plan to quickly boost conversions and repeat visits.
Elevify advantages
Develop skills
- Structured retail sales flow: greet, discover, recommend, close, follow up.
- Apparel styling and add-on sales: build outfits, upsell, and cross-sell fast.
- Objection handling in-store: ease price concerns and protect your margins.
- Retail closing and loyalty: seal the sale and drive repeat visits with ease.
- Handling tough shoppers: de-escalate, recover service, and save the relationship.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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