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Quality Management Representative (QMB) Training

Quality Management Representative (QMB) Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This compact Quality Management Representative (QMB) Training gives you practical tools to stabilize processes and meet ISO 9001 expectations with confidence. Learn to handle nonconformities, customer complaints, CAPA, and root cause analysis, design focused KPIs, engage employees, and prepare clean audit evidence so you can reduce issues, improve delivery performance, and support sustainable, measurable improvement.

Elevify advantages

Develop skills

  • ISO 9001 mapping: Quickly link real issues to clauses and prove compliance.
  • Root cause analysis: Apply 5 Whys and Fishbone to stop repeat quality problems fast.
  • CAPA management: Build lean corrective actions, owners, deadlines, and checks.
  • Complaint handling: Run a clear intake, triage, and response flow that protects OTIF.
  • Audit readiness: Prepare sharp evidence, KPIs, and answers for surveillance audits.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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