female assistant manager training
Build confidence as a female assistant manager. Master daily planning, KPIs, communication, and conflict resolution so you can lead teams, handle pressure, and make smart decisions that improve performance and morale.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Female Assistant Manager Training gives you practical tools to lead daily operations with confidence. Learn to track KPIs like average handle time, first contact resolution, backlog, and SLA compliance using clear dashboards and alerts. Build strong planning habits, prioritize under pressure, resolve conflicts, and communicate concise updates so your team stays aligned, productive, and focused on customer satisfaction.
Elevify advantages
Develop skills
- Shift planning mastery: run daily operations with checklists and SOPs.
- Team communication: lead standups, briefings, and clear status updates.
- Conflict resolution: handle tough talks, de-escalate, and align agreements.
- KPI monitoring: track AHT, FCR, backlog, and act fast on dashboard alerts.
- Fast decisions: prioritize tasks, triage issues, and escalate with confidence.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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