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Agent Training

Agent Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Agent Training gives you a practical, step-by-step framework to drive CRM adoption from kickoff through long-term success. Learn to analyze stakeholders, design targeted learning journeys, and apply proven change models. Build effective onboarding plans, deliver engaging training, resolve conflicts, and track KPIs with clear dashboards, reviews, and feedback loops that keep users active, supported, and aligned with business goals.

Elevify advantages

Develop skills

  • CRM adoption strategy: diagnose resistance and drive fast, lasting user uptake.
  • Stakeholder training design: map roles and build targeted, time-smart curricula.
  • Onboarding program setup: plan 6-week rollouts with clear milestones and tasks.
  • Data-driven monitoring: track CRM usage, KPIs, and support metrics for ROI.
  • Communication and conflict skills: align managers, resolve pushback, keep buy-in high.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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