Soft Skills Training
Soft Skills Training for HR gives you practical tools to handle conflict, lead mediation, rebuild trust, and protect team reputation—using scripts, templates, and evidence-based techniques you can apply in real workplace situations.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Soft Skills Training gives you practical tools to handle workplace conflict with confidence. Learn to design effective one-on-one conversations, guide joint resolution meetings, and apply proven mediation techniques. Build active listening, empathy, and psychological safety while using checklists, templates, and evidence-based methods to repair trust, protect confidentiality, and support lasting, measurable improvements.
Elevify advantages
Develop skills
- Conflict coaching: run focused 1:1 conversations using proven question tools.
- Mediation skills: facilitate joint resolution meetings with clear, fair outcomes.
- Trust repair: design short, practical actions to restore team credibility fast.
- Psychological safety: apply active listening and empathy to calm tense situations.
- HR documentation: use checklists, logs, and templates to reduce legal risk.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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