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Collections & Credit Recovery Course

Collections & Credit Recovery Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

The Collections & Credit Recovery Course gives you practical tools to assess account risk, evaluate affordability, and design realistic repayment plans that actually stick. Learn compliant contact practices, effective call scripts, and written agreement templates, plus performance dashboards, KPIs, and A/B testing methods so you can boost recoveries, reduce complaints, and strengthen long-term customer relationships.

Elevify advantages

Develop skills

  • Negotiation mastery: craft fair, realistic repayment plans that stick.
  • Compliance-first collections: apply U.S. consumer credit and privacy rules.
  • Risk-based strategies: segment delinquencies and tailor recovery actions fast.
  • Performance tracking: use KPIs, dashboards and A/B tests to boost recoveries.
  • Professional call handling: use scripts, tone and records that pass any audit.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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