Business Process Management (BPM) Course
Master Business Process Management for order-to-cash. Learn to map as-is processes, design automated to-be workflows, define KPIs, manage risk, and drive measurable efficiency, faster cash flow, and better customer experience across your organization.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Business Process Management (BPM) Course gives you a practical toolkit to map as-is workflows, analyze value and waste, and redesign efficient order-to-cash processes. Learn BPMN, stakeholder mapping, automation and integration options, KPI tracking, and governance so you can reduce delays, cut errors, improve customer experience, and implement changes with clear metrics, risk controls, and a realistic roadmap.
Elevify advantages
Develop skills
- Map and analyze as-is processes to expose waste, delays, and exceptions fast.
- Redesign order-to-cash flows for speed, accuracy, and better customer experience.
- Spot automation and RPA opportunities to cut manual work and errors quickly.
- Build KPI dashboards and alerts to monitor SLAs and fix O2C issues in real time.
- Plan low-risk BPM rollouts with clear metrics, pilots, and change governance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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