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CX Design Course

CX Design Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

The CX Design Course gives you practical tools to design clear, effective customer experiences for digital savings products. Learn fast research methods, persona summaries, and journey mapping across onboarding, support, and engagement. Build strong value propositions, define UX principles, design detailed flows and microcopy, and set metrics to validate, optimize, and confidently ship better experiences.

Elevify advantages

Develop skills

  • CX personas & needs: turn goals and pains into sharp, design-ready user profiles.
  • Problem framing: write crisp value props that align user needs with business impact.
  • Metrics & validation: define KPIs and run quick tests to prove CX outcomes fast.
  • Journey mapping: design end-to-end savings flows across app, email, and support.
  • Interaction flows: craft clear paths and microcopy for creating and managing goals.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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