Community Management Course
Master crisis communication, social media moderation, and channel-specific content to protect and grow your brand. This Community Management Course gives digital marketing pros templates, KPIs, and strategies to handle backlash and build long-term trust.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Community Management Course shows you how to handle social media crises for sustainable fashion brands with confidence and speed. Learn to assess sentiment, set SMART objectives, build response flows, and use clear templates for replies, statements, and moderation. You also practice monitoring, reporting, prevention tactics, and platform-specific content plans to protect and rebuild brand trust.
Elevify advantages
Develop skills
- Crisis strategy design: build fast, effective response plans for social media.
- Community moderation: apply smart templates to handle trolls, fans, and critics.
- Social listening dashboards: track sentiment, influencers, and risk in real time.
- Channel-specific content: plan 7-day calendars for Instagram, TikTok, and Twitter.
- Reputation reporting: create clear KPI reports and prevention briefs for stakeholders.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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