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Internal and External Communication Course

Internal and External Communication Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Internal and External Communication Course gives you a practical toolkit to handle high-stress healthcare software outages with clarity and confidence. Learn to assess incidents quickly, align leadership, and craft precise updates for media, clients, and employees. Build reusable templates, master approval workflows, and strengthen long-term trust through transparent, consistent, and well-structured messaging.

Elevify advantages

Develop skills

  • Crisis messaging: craft fast, clear updates for media, clients, and regulators.
  • Internal comms: design calm, supportive emails, scripts, and manager guidance.
  • Channel strategy: adapt tone and length for social, email, and executive briefings.
  • Healthcare outage comms: explain incidents simply within HIPAA and legal limits.
  • Reputation recovery: plan post-incident reports, apologies, and trust-building.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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