External Communication Course
Master crisis communication for health tech and data breaches. This External Communication Course shows communication professionals how to respond clearly, protect trust, handle media, and craft messages that reassure patients, clients, and regulators.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This External Communication Course shows you how to manage health data incidents with clarity, accuracy, and confidence. Learn to align legal, technical, and customer updates, craft incident statements for media, clients, and the public, and handle misinformation. Gain ready-to-use templates, channel-specific writing skills, and practical methods to protect trust, reputation, and long-term relationships after a breach.
Elevify advantages
Develop skills
- Crisis messaging for data breaches: craft clear, calm, honest statements fast.
- Stakeholder updates: write tailored emails for hospitals, patients, and regulators.
- Media and social response: prepare quotes, Q&A, and posts that protect trust.
- Technical-to-plain language: translate security details into clear client messages.
- Reputation recovery: plan follow-ups, track sentiment, and refine communication.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the course duration?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course