Business Class Training
Elevate your skills in Business Class service for long-haul flights. Learn expert cabin preparation, personalised meal service, managing challenging passengers, and rapid recovery from disruptions. Deliver safe, seamless, five-star experiences that advance your aviation career and ensure outstanding guest satisfaction.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training equips you with practical tools for delivering consistent premium service on long-haul flights. Master cabin setup, amenity management, and service flows from boarding to landing. Gain confidence in handling special meals, personalisation, privacy, and de-escalation, while ensuring safety, quality, and swift recovery from disruptions to enhance guest experience.
Elevify advantages
Develop skills
- Long-haul business class service flow: provide seamless, timed premium experiences.
- Premium soft skills: personalise discreetly, safeguard privacy, surpass expectations.
- Special meals expertise: handle dietary needs, avoid errors, reassure passengers.
- Challenging passenger management: de-escalate effectively, prioritise fairly, remain composed.
- Disruption recovery: quickly restore safe, high-quality service after incidents.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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