Airport Passenger Services Course
Gain essential skills for airport passenger services, covering check-in, boarding, baggage handling, safety protocols, and customer support. Master disruption management, special assistance, and compliance to ensure seamless, professional operations in dynamic aviation settings.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for check-in, boarding, and resolving passenger issues confidently. Master baggage regulations, document verification, late arrivals, special needs support, communication, de-escalation, and professional standards. Develop proficiency in safety, compliance, and teamwork for smooth flight operations and positive passenger experiences.
Elevify advantages
Develop skills
- Airport check-in expertise: confidently verify IDs, baggage, and documents.
- Efficient boarding gate management: conduct timely boarding and manage late or standby passengers.
- Effective passenger issue resolution: de-escalate disruptions and handle incidents securely.
- Full regulatory adherence: implement rules for US flights, denied boarding, and passenger rights.
- Superior airport service delivery: prioritise tasks, team coordinate, and exceed traveller expectations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses come with a certificate?
Are the courses free?
What is the duration of the courses?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course